Shipping Policy
Shipping Policy – Benson & Rowe
At Benson & Rowe, we are committed to providing our customers with fast and reliable delivery. This shipping policy explains our delivery timeframes, costs, and procedures to ensure a smooth and satisfying shopping experience.
Delivery Times
Orders are shipped within 24 to 48 hours after purchase confirmation. Once shipped, delivery typically takes between 5 and 14 business days. Delivery times may vary due to weather conditions, peak seasons such as holidays, or customs clearance when applicable.
Free Shipping
All orders include free shipping, regardless of order value or destination. This is part of our commitment to offering a seamless and stress-free shopping experience for every customer.
Direct Shipping
All orders are shipped directly from our trusted suppliers. This allows for faster processing, consistent quality control, and efficient delivery to our customers.
Order Processing
After placing your order, you will receive a confirmation email. Orders are processed and shipped within 24 to 48 hours. Once your order has shipped, you will receive a tracking number so you can follow your package in real time.
Order Tracking
Tracking is available for all orders. By using your tracking number, you can monitor the progress of your shipment directly through the carrier and stay informed about its status and estimated delivery.
Customer Support
If you have any questions about your order or this shipping policy, our support team is here to help. You can contact us via email at info@bensonandrowe.com. We strive to respond quickly and professionally to all inquiries.
Limitations and Exceptions
While we make every effort to meet estimated delivery times, unforeseen circumstances such as customs inspections, severe weather conditions, or force majeure events may occasionally cause delays. Benson & Rowe cannot be held responsible for delays caused by these situations, and we appreciate your understanding.
Conclusion
Benson & Rowe is dedicated to providing an exceptional shopping experience, including reliable and timely shipping. For any additional questions, please contact us at info@bensonandrowe.com.